Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how ELSSKA LLC (“Elsska,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit elsska.com (the “Site”), create an account, place an order, contact us, or otherwise interact with us (together, the “Services”). It also explains the choices and rights you have.

By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Services.

1. Who We Are and How to Contact Us

ELSSKA LLC is the business responsible for your personal information.

  • Mail: ELSSKA LLC, 7411 114th Avenue, Suite 301-152, Largo, FL, United States
  • Email: info@elsska.com (please use the subject line “Privacy Request”)
  • Phone: +1 (305) 563-2002

2. Personal Information We Collect

“Personal information” means information that identifies, relates to, or could reasonably be linked with you or your household. We collect the following:

a. Information you provide to us

  • Contact and identity details: name, email address, phone number, billing address, and shipping address.
  • Account information: username, password, and account preferences if you create an account.
  • Order information: products purchased, order amounts, order history, returns, and exchanges.
  • Payment information: payment is processed by our third-party payment processors. We receive limited information such as payment method type, the last four digits of your card, and transaction status. We do not store full payment card numbers on our servers.
  • Communications: messages, reviews, customer service requests, and any other information you send us.
  • Marketing preferences: your choices about receiving emails or text messages from us.

b. Information collected automatically

  • Device and usage information: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, products viewed, items added to cart, time spent on pages, and similar interaction data.
  • Approximate location: general location (such as city or state) derived from your IP address. We do not collect precise geolocation.
  • Cookies and similar technologies: see Section 6 below.

c. Information from third parties

  • Payment processors and fraud-prevention services (for example, confirmation that a payment was authorized).
  • Shipping carriers (for example, delivery status and address verification).
  • Analytics and advertising partners (for example, information about how you interacted with our ads).
  • Social media platforms, if you interact with our pages or content on those platforms.

3. How We Use Personal Information

We use personal information to:

  • Process, fulfill, ship, and deliver your orders, and handle returns, exchanges, and refunds;
  • Create and manage your account;
  • Respond to your questions and provide customer support;
  • Send transactional messages such as order confirmations, shipping updates, and account notices;
  • Send marketing communications, where permitted by law and subject to your choices;
  • Operate, maintain, and improve the Site, our products, and the shopping experience;
  • Understand how visitors use the Site through analytics;
  • Show you relevant advertising on other websites and platforms, subject to your opt-out rights;
  • Detect, prevent, and investigate fraud, security incidents, and other harmful or illegal activity;
  • Comply with legal, tax, and accounting obligations, and enforce our Terms & Conditions; and
  • Carry out any other purpose we describe to you when we collect the information, or with your consent.

4. How We Disclose Personal Information

We disclose personal information to the following categories of recipients:

  • Service providers that perform services for us under contract, such as payment processing, website hosting and e-commerce platform services, shipping and fulfillment, customer support tools, email and SMS delivery, data storage, analytics, and fraud prevention. They may use personal information only to provide services to us.
  • Shipping carriers, which receive your name, shipping address, and phone number so they can deliver your order.
  • Advertising and analytics partners, which may collect information through cookies and similar technologies on our Site (see Section 6).
  • Professional advisors such as lawyers, accountants, and auditors.
  • Government authorities, law enforcement, and other parties when we believe in good faith that disclosure is required by law or legal process, or is necessary to protect the rights, property, or safety of Elsska, our customers, or others.
  • Business transferees in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets.
  • Other parties with your consent or at your direction.

We do not sell personal information for money. However, some U.S. state laws treat certain uses of cookies and similar technologies for targeted (cross-context behavioral) advertising as a “sale” or “sharing” of personal information. See Section 10 for how to opt out.

5. Email and Text Message Marketing

Email. If you subscribe to our emails or make a purchase, we may send you marketing emails. You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us. We will still send you transactional messages about your orders and account.

Text messages. If we offer text messaging and you opt in, we will send recurring automated marketing and/or order-related text messages to the mobile number you provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

We do not share or sell mobile phone numbers or text messaging opt-in data or consent with any third parties or affiliates for their marketing or promotional purposes. This does not include service providers that help us deliver text messages.

6. Cookies, Tracking Technologies, and Advertising

We and our partners use cookies, pixels, tags, local storage, and similar technologies to:

  • Make the Site work (strictly necessary): for example, to keep items in your shopping cart, process checkout, keep you logged in, and protect against fraud.
  • Remember your preferences (functional): for example, your display settings or recently viewed items.
  • Understand usage (analytics): to measure traffic and see how visitors use the Site so we can improve it.
  • Advertise (targeting): to show you ads for our products on other websites and social media, and to measure how well those ads perform.

Third-party tracking across websites. Third parties, including our advertising and analytics partners, may collect information about your online activities over time and across different websites and online services when you use our Site.

Your choices. You can control cookies through your browser settings and through any cookie preference tool available on our Site. Blocking strictly necessary cookies may cause parts of the Site, such as the cart and checkout, to stop working. You can also learn more about interest-based advertising and opt out through the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org). You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).

Do Not Track. Some browsers offer a “Do Not Track” (“DNT”) setting. Because there is no common industry standard for DNT, our Site does not currently respond to DNT signals. We do recognize the Global Privacy Control signal as described in Section 10.

7. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to meet legal, tax, accounting, and reporting requirements. In general:

  • Order and transaction records are kept for up to seven (7) years after the transaction to meet tax and accounting obligations.
  • Account information is kept while your account is active and deleted or de-identified within a reasonable period after you ask us to close your account, except where we must keep it longer by law.
  • Marketing data is kept until you unsubscribe or ask us to delete it. We keep a record of your opt-out so we can respect it.
  • Customer service communications are kept for up to three (3) years after the matter is resolved.
  • Analytics and advertising data is kept for up to twenty-six (26) months, or as set by the relevant partner.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. These include encrypted (HTTPS/TLS) connections, access controls, and PCI-DSS-compliant payment processors. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account password confidential. If you believe your account has been compromised, please contact us immediately.

9. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it. If you believe a child has provided us with personal information, please contact us. We do not knowingly sell or share the personal information of consumers under 16.

10. Your U.S. State Privacy Rights

Depending on where you live, including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, you may have some or all of the following rights, subject to exceptions allowed by law:

  • Right to know / access: to confirm whether we process your personal information and to access it, including the categories and specific pieces we hold.
  • Right to portability: to receive a copy of your personal information in a portable, readily usable format.
  • Right to correct inaccurate personal information.
  • Right to delete personal information we collected from or about you.
  • Right to opt out of the sale of personal information, the sharing of personal information for cross-context behavioral advertising, targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects. We do not engage in such profiling.
  • Right to a list of third parties: in some states (such as Oregon and Minnesota), to obtain a list of the specific third parties to which we have disclosed personal information.
  • Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.
  • Right to appeal our decision on your request, as described below.

How to submit a request

To exercise your rights, email info@elsska.com with the subject line “Privacy Request,” or call +1 (305) 563-2002. Please tell us which right you want to exercise and your state of residence.

Verification. To protect your information, we will verify your identity before responding to requests to know, access, correct, or delete. We usually do this by matching information you give us with information we already have, such as your email address and order details. Opt-out requests do not require verification.

Authorized agents. You may use an authorized agent to submit a request on your behalf. We may require the agent to provide written, signed permission from you, and we may ask you to verify your identity directly with us.

Timing. We will respond within 45 days of receiving your request. Where permitted by law, we may extend this period by an additional 45 days and will tell you if we do.

Opting out of sale, sharing, and targeted advertising

You can opt out by:

  • Emailing info@elsska.com with the subject line “Do Not Sell or Share”; or
  • Enabling the Global Privacy Control (GPC) signal in your browser. Where required by law, we treat a GPC signal as a valid request to opt out of sale, sharing, and targeted advertising for that browser or device and, if we know who you are, for your account.

Appeals

If we decline to take action on your request, you may appeal by emailing info@elsska.com with the subject line “Privacy Appeal” within 60 days after receiving our decision. We will respond to your appeal in writing within the time required by your state’s law, which is generally 45 to 60 days, and explain the reasons for our decision. If you are not satisfied with the outcome, you may contact your state Attorney General.

11. Additional Information for California Residents

This section applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”).

Personal information we collected in the past 12 months

Category (CCPA) Examples Disclosed for a business purpose to Sold or shared?
Identifiers Name, email, phone, postal address, IP address, account username, online identifiers Service providers, shipping carriers, professional advisors Online identifiers and IP address may be shared with advertising partners
Customer records (Cal. Civ. Code § 1798.80(e)) Name, address, phone, limited payment information Service providers, payment processors, shipping carriers No
Commercial information Products purchased or considered, order history, returns Service providers Limited product-interaction data may be shared with advertising partners
Internet or other electronic network activity Browsing history on our Site, interactions with pages and ads Service providers (hosting, analytics) May be shared with advertising partners
Geolocation data (approximate) City or state inferred from IP address Service providers May be shared with advertising partners
Audio, electronic, visual, or similar information Recordings or content of customer service calls or messages, if any Service providers No
Inferences Product preferences drawn from your purchases and browsing Service providers No
Sensitive personal information Account login name and password Service providers (hosting) No

Sources: directly from you, automatically from your device, and from the third parties described in Section 2(c).

Purposes: the business and commercial purposes described in Section 3.

Retention: as described in Section 7.

Sensitive personal information: we use sensitive personal information (your account login credentials) only to provide the Services and for other purposes permitted by the CCPA. We do not use it to infer characteristics about you, so we do not offer a separate right to limit its use.

Financial incentives. From time to time we may offer discounts or promotions (for example, a discount for signing up for our emails or texts). If we do, the material terms will be described when you sign up. Participation is voluntary and you may withdraw at any time by unsubscribing. We estimate that the value of your personal information in such a program is reasonably related to the value of the discount offered, based on our expenses of providing the program.

Shine the Light. California Civil Code § 1798.83 permits California residents to request information about disclosures of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.

12. Additional Information for Nevada Residents

We do not sell “covered information” as defined in Nevada Revised Statutes Chapter 603A. Nevada residents may still submit an opt-out request by emailing info@elsska.com with the subject line “Nevada Opt-Out.”

13. International Users and Data Transfers

The Services are operated from the United States and intended for users in the United States. Our service providers, and personnel supporting our business, may be located in other countries. By using the Services, you understand that your personal information may be transferred to, stored in, and processed in the United States and other countries whose data protection laws may differ from those where you live. Where we transfer personal information, we take reasonable steps to ensure it remains protected as described in this Privacy Policy.

14. Links to Other Websites

The Site may contain links to third-party websites, social media platforms, or embedded content (such as videos). Their privacy practices are governed by their own privacy policies, not this one. We encourage you to review them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, and we review it at least once every 12 months. When we make changes, we will update the “Last updated” date at the top of this page. If we make material changes, we will notify you by posting a notice on the Site or by email before the changes take effect. Your continued use of the Services after the effective date means you acknowledge the updated Privacy Policy.

16. Accessibility

If you have a disability and need this Privacy Policy in an alternative format, please contact us at info@elsska.com or +1 (305) 563-2002.

17. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

ELSSKA LLC
7411 114th Avenue, Suite 301-152
Largo, FL, United States
Email: info@elsska.com
Phone: +1 (305) 563-2002